Consumer Protection Law

Every consumer in Oman has the right to receive honest, trustworthy products/services without compromise on quality. An authority called the Public Authority for Consumer Protection (PACP) has been set up and it has the power to inspect food/products, raid shops/factories and bring to task vendors who are deviating from legal practices. We can also assist you with representing the PACP if you have been duped by an individual consumer filing a false case. All of these offenders (consumers/vendors) can be brought under the law and you can claim adequate compensation for having been violated of your rights.